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Lightwave
Dental Operations Support
As a Dental Leadership Organization, Lightwave aligns with top doctors looking to grow by providing dental clinic operational support that enables them to maintain a more efficient dental practice, build a stronger culture, and scale and grow organically. At Lightwave, our engine is our people, and a unique feature that benefits every practice in our footprint is assigning a regional director as quarterback for all support needs. Everything flows through this operator, who serves as captain for Lightwave support teams that handle specific dental practice management and administrative functions.
“When I think of a DSO, I think of a corporation coming in and controlling what you do. Patient care goes out the window, because it’s all about money. We are living proof that is not the case. Lightwave is an organization that is run by very smart people who care about their teams, and they’re not out for the bottom line dollar.” — Dr. Jonathan Boes, Triangle Family Dentistry
Lightwave Offers A Servant-Leader Approach
Dentists and their staff are often tasked with administrative burdens that take energy away from patient care. With Lightwave’s servant-leader management approach, we offer a menu of business administration and dental systems support options that dental practice leaders can choose to engage. Our department experts are also available to train dental staff on new technologies and best practices. With Lightwave, dental leaders have a collaborative team ready to support their operational needs and help them grow.
Dedicated To Your Practice Needs
In cooperation with your staff, Lightwave assists with strategic planning to outline specific needs and assign responsibilities for implementation. Each regional director is a field operator and small business dental office expert who can help to prioritize when to recommend a search for a new associate, how to hire a hygienist, when to do marketing, and so forth. Our approach as servant leaders means we do not force a practice to use a particular service, product, or technology. Lightwave provides a menu of options. We can help. We can train your staff on how to do it. Or we can connect you with a resource to handle your needs.
Lightwave subject matter experts work through the regional director to support your dental practice operations. You can expect ongoing communications with monthly onsite visits. The regional director prioritizes support and is responsible for accomplishing important projects. Think of a Lightwave regional director as your practice’s trusted head of operations, and the person you can rely on to make things happen that help your practice grow.
Benefits of Dental Operations Support
Leverage Lightwave’s extensive network of dental support professionals to support your dental practice management and operations. From day-to-day operations to long-term growth, our services and resources foster and deliver a myriad of benefits.
Ongoing single point of contact for operational needs
Fine details are often lost in the noise—but not at Lightwave. We establish a single point of contact with you to ensure highly effective communication and support. This one-to-one alignment allows us to understand your operational needs and wants fully while providing support that is unique to you and your goals. Your contact will identify inefficiencies and present custom solutions that create real impact.
Monthly onsite visits with subject matter experts
Monthly on-site visits foster an environment and culture of constant improvement. Subject matter experts will offer valuable learning experiences and insights that allow your team to thrive. Likewise, these training sessions can be personalized to individuals so your practice can support growth from within. Our monthly visits can improve team cohesion and morale that improves teamwork while also resolving issues to reduce disruptive issues before they become problematic.
Servant-leader approach to collaborate on best practices
Our servant-leader approach allows practices to select dental operational systems that best align with their needs and goals. This collaboration is built on quality training, best practices, and support by one of the largest, most successful networks of professionals in the dental industry. We will work with your practice to support the sustainable growth and well-being of your team.
Management accountability for projects, tasks and training
Day-to-day operations are overwhelming as your practice sees success. In time, its management becomes a burden – hindering your commitment and your team’s output. Offload your dental clinic management and support onto our professionals. We can fill gaps in your team or take on entire operations, allowing you to focus on providing quality services and seeing happy clients.
Strategic approach to relationships designed to grow the practice
Great leadership and operations require a constant investment to adapt and succeed. Our alignment with your dental practice allows our experts to take a strategic approach by being dually invested in its success. We grow when you grow. We take deliberate actions that lead to excellence.
Igniting the Growth Within
Regional directors prioritize needs and make things happen.
Ongoing support tailored to the needs of the practice.
Servant leader teams available to help and educate.
Management accountability for projects, tasks, and training.
Goal-based approach to relationships that support practice growth.
Supporting Your Dental Practice
“I get the most satisfaction from working with truly dynamic team members from diverse backgrounds and skill sets. My favorite aspect of my job is relationship-building and helping people arrive to their own light bulb moment. ”
“It’s been very helpful having a backup team. You don’t feel like you’re the only person on an island. You have a whole team at Lightwave behind you ready to help.”
“When I met with the leadership at Lightwave, I began to see a new light. They are real, caring people. We are very proud to align ourselves with an organization of this type.”